Connection Issues
The plugin shows "Not connected"
Check that there are no spaces before/after the token
Check on your SaaS dashboard that the token is still valid
The URL in WordPress must exactly match the one registered on wapigpt.ai
Solution: Regenerate the token from wapigpt.ai and reconfigure it in WordPress.
"SSL Certificate Problem" error
Your server doesn't have a valid SSL certificate or it's self-signed.
Solution:
- Install a valid SSL certificate (Let's Encrypt is free)
- Check that the WordPress URL uses
https://
"Connection Timeout" error
The Wapi server is not accessible from your hosting.
Check:
- Your host doesn't block outgoing connections
- The firewall doesn't block API calls
api.wapigpt.aiis accessible (port 443)
Execution Issues
"Unauthorized action"
The requested action is disabled in permissions.
Solution:
- Go to Wapi > Settings > Security
- Enable the relevant action
- Save the changes
"Quota exceeded"
You've exhausted your monthly WU.
Options: Upgrade to a higher plan, buy WUX, or wait for monthly renewal.
"Too many requests"
You're performing too many operations at once.
Solution: Wait a moment before trying again.
"Connection error"
The system couldn't connect to your WordPress site.
Check that:
- Your WordPress site is online and accessible
- The Wapi plugin is activated
- Your host doesn't block connections
- There's no conflict with another security plugin
Solution:
- Check that your site responds correctly
- Check the plugin logs in Wapi > Logs
- Contact support if the problem persists
SEO Issues
"SEO Plugin not detected"
Wapi didn't find Yoast SEO or Rank Math.
Solution:
- Install and activate a supported SEO plugin
- Clear the WordPress cache
- Retry the SEO command
The link map is empty
Not enough internal links or recently published posts.
Solution:
- Check that you have published posts
- Wait for the cache to refresh (24h)
- Force regeneration via the plugin dashboard
Common Error Messages
Authentication Error
The system cannot identify you.
Solution: Check your token in the plugin settings and regenerate it if necessary from your dashboard.
Quota Exhausted
You've used all your WU credits for this month.
Solution: Wait for monthly renewal, upgrade to a higher plan, or buy WUX.
Unauthorized Action
This action is disabled for security reasons.
Solution: Enable the relevant action in Wapi > Settings > Security of your WordPress.
Too Many Requests
You're performing too many operations at once.
Solution: Wait a moment before trying again.
Diagnostics
Connection Test
In WordPress, go to Wapi > Dashboard and click on Test Connection.
The test checks:
- Token validity
- Communication with the SaaS
- Server permissions
Plugin Logs
Logs are available in Wapi > Logs and contain:
- Date and time of each action
- Status (success/failure)
- Detailed error message
- Origin IP